25 Years of Business Application Monitoring

 Passionate, experienced, customer oriented



NiCE IT Management Solutions is a company that has over 25 years of experience with Cross Platform Application Monitoring
Solutions on UNIX, Linux, and Windows. We have amassed this wealth of experience from collaboration and integration
with our valued Business Partners including Hewlett Packard Enterprise, Microsoft, Oracle, IBM and BlackBerry.

Our roots come from years of developing and perfecting Smart Plug-ins (SPIs) with our Business Partner, Hewlett Packard Enterprise. With this technology in place, the migration to Microsoft System Center Operations Manager (SCOM) was seamless. As a Microsoft Enterprise Cloud Alliance Partner, we provide management packs for database and communication applications.

NiCE IT Management Solutions – 25 years of success

Foundation of Technische Rechnersysteme und innovative Software GmbH, focusing on technical software, CAD/CAM and real-time computing


Entering the operations management business with HP OpenView (“Operations Center” product line) as a software supplier


Change of corporate name to NiCE Netzwerke und innovativer Computer-Einsatz GmbH with main focus on network and systems administration; spin off the entire CAD/CAM business


Expansion of operations management business to provide onsite consulting, training and custom development for heterogeneous environments


Focusing the efforts to become an IT service provider for network and enterprise management solutions; development of stand-alone software products, Smart Plug-ins and add-ons primarily for HP OpenView solutions


Foundation of the U.S. sister company, inConIT Corporation, Lafayette, CA to address the upcoming business in North America in a better way


Became an IBM Business Partner;
Product release of DB2SPI, monitoring DB2 database servers with HP OpenView Operations, takeover of product maintenance and support for some HP products; HP Development Partner


Launch of additional products for SNMP based monitoring


HP Business Partner with Gold status


Product release of Admire, a Java based user interface for the HP Operations Manager solution


Product release of DB2SPI for i5/OS; product release of a Management Pack for DB2, addressing the Microsoft System Center platform


Acquisition of the Smart Plug-in for BlackBerry and Lotus Domino/Notes (nworks)


Became a BlackBerry Alliance Partner


Introduction of the Domino Management Pack for Microsoft System Center Operations Manager (SCOM);
Member of the Microsoft System Center Alliance;
official distributor for EView Technologies (USA) solutions for IBM iSeries and zSeries monitoring


Change of the corporate name to NiCE IT Management Solutions GmbH;
launch of a BlackBerry Server Management Pack for SCOM


Launch of NiCE Oracle Management Pack for SCOM;
Appointment of Christian Heitkamp as a General Manager and Director of Products


Launch of the NiCE BES 10 Management Pack for SCOM
Became a reseller of the OZSoft based Management Pack for SAP


Launch of the free NiCE Log File Management Pack for SCOM;
Launch of the NiCE zLinux MP for SCOM


Launch of the ALL NEW NiCE DB2 smart Management Pack (sMP) for HP BSM OMi;
NiCE joins the Microsoft Enterprise Cloud Alliance


MPx Alliance revealed at SCU 2015, Texas;
NiCE, Veeam and Comtrade partner to form the MPx Alliance


Launch of the ALL NEW NiCE Oracle Management Pack with ASM monitoring;
One of the first management packs to be Microsoft System Center 2012 R2 certified!


Launch of the new IBM PowerHA Management Pack for Microsoft SCOM


Named as solution partner in Microsoft SCOM Customer Success Story titeld “Firm improves IT services to German banks with centralized monitoring solution”


Launch of the new Veritas Management Pack for Microsoft SCOM


NiCE celebrates its 25th anniversary


Our mission has always been to provide the best monitoring solution for IT professionals worldwide. Our highly skilled team services clients from around the globe spanning from SMBs to large corporations. NiCE IT Management Solutions is focused on ensuring that our clients are completely satisfied with our products because of the value they add to their business.