28 Years of Business Application Monitoring

 Passionate, experienced, customer oriented


NiCE IT Management Solutions is a company that has over 28 years of experience with Cross Platform Application Monitoring
Solutions on UNIX, Linux, and Windows. We have amassed this wealth of experience from collaboration and integration
with our valued Business Partners including Microsoft, Micro Focus (formerly HP, HP Enterprise), Oracle, IBM, VMware and BlackBerry.

Our roots come from years of developing and perfecting Smart Plug-ins (SPIs) with our Business Partner, Hewlett Packard Enterprise. With this technology in place, the migration to Microsoft System Center Operations Manager (SCOM) was seamless. As a Microsoft Enterprise Cloud Alliance Partner, we provide management packs for database and communication applications.

NiCE IT Management Solutions – 28 years of success

Launch of the new NiCE Linux PowerPC Management Pack | Launch of the new VMware Management Pack | Major Active O365 Management Pack release | New Customer Success Stories and References for the VMware and Active O365 Management Pack | Renaming Active O365 Management Pack to Active 365 Manangement Pack | Launch of the new Dynamics CRM Management Pack | Partnership with Ergo Ireland | Partnership with Teqwave d.o.o


Microsoft Gold Partner for Datacenter and Application Development | Launched NiCE Solutions on Micro Focus ITOM Marketplace | Launched Domino smart Management Pack for Micro Focus OBM | NiCE Customer Portal Relaunch | Updated Product- and Pricing Structure | Announcing new VMware Management Pack


NiCE celebrates its 25th anniversary | Launch of the new Veritas Management Pack  |  Launch of the new Active O365 Management Pack Launch


Named as solution partner in Microsoft SCOM Customer Success Story titeld “Firm improves IT services to German banks with centralized monitoring solution” | Launch of the new IBM PowerHA Management Pack for Microsoft SCOM


Launch of the ALL NEW NiCE DB2 smart Management Pack (sMP) for HP BSM OMi | NiCE joins the Microsoft Enterprise Cloud Alliance | Launch of the ALL NEW NiCE Oracle Management Pack with ASM monitoring | One of the first management packs to be Microsoft System Center 2012 R2 certified! | MPx Alliance revealed at SCU 2015, Texas | NiCE, Veeam and Comtrade partner to form the MPx Alliance


Launch of the free NiCE Log File Management Pack for SCOM | Launch of the NiCE zLinux MP for SCOM


Launch of the NiCE BES 10 Management Pack for SCOM | Named Reseller of the OZSoft based Management Pack for SAP


Launch of NiCE Oracle Management Pack for SCOM | Appointment of Christian Heitkamp as a General Manager and Director of Products


Change of the corporate name to NiCE IT Management Solutions GmbH | launch of a BlackBerry Server Management Pack for SCOM


Introduction of the Domino Management Pack for Microsoft System Center Operations Manager (SCOM) | Member of the Microsoft System Center Alliance | official distributor for EView Technologies (USA) solutions for IBM iSeries and zSeries monitoring


BlackBerry Alliance Partner


Acquisition of the Smart Plug-in for BlackBerry and Lotus Domino/Notes (nworks)


Product release of DB2SPI for i5/OS; product release of a Management Pack for DB2, addressing the Microsoft System Center platform


Product release of Admire, a Java based user interface for the HP Operations Manager solution


HP Business Partner with Gold status


Launch of additional products for SNMP based monitoring


Became an IBM Business Partner;
Product release of DB2SPI, monitoring DB2 database servers with HP OpenView Operations | Takeover of product maintenance and support for some HP products | HP Development Partner


Foundation of the U.S. sister company, inConIT Corporation, Lafayette, CA to address the upcoming business in North America in a better way


Focusing the efforts to become an IT service provider for network and enterprise management solutions | Development of stand-alone software products, Smart Plug-ins and add-ons primarily for HP OpenView solutions


Expansion of operations management business to provide onsite consulting, training and custom development for heterogeneous environments


Change of corporate name to NiCE Netzwerke und innovativer Computer-Einsatz GmbH with main focus on network and systems administration | Spin off the entire CAD/CAM business


Entering the operations management business with HP OpenView (“Operations Center” product line) as a software supplier


Foundation of Technische Rechnersysteme und innovative Software GmbH, focusing on technical software, CAD/CAM and real-time computing

Founded 1991

Our mission has always been to provide the best monitoring solution for IT professionals worldwide. Our highly skilled team services clients from around the globe spanning from SMBs to large corporations. NiCE IT Management Solutions is focused on ensuring that our clients are completely satisfied with our products because of the value they add to their business.