NiCE Active O365 Management Pack Customer Reference

Financial IT Technology Provider tames Microsoft Office 365

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PROBLEM

  • Challenging, highly customized Office 365 environment
  • Dashbords or end-to-end views on key indicators missing
  • Complex hybrid deployment in cloud and on-premise

NiCE SOLUTION

  • Clearly presented real end-to-end monitoring
  • All Office 365 assets, cloud and on-premise covered
  • Improved insight into technology and operations

RESULTS

  • Simple, easy roll-out, high monitoring transparency
  • Much faster MTTR and better TCO
  • More special customizations in process

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