NiCE Active O365 Management Pack Customer Reference

Pharmaceutical Company gets Office 365 right

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PROBLEM

  • Need centralized views for all Office 365 assets
  • Dashbord views on key indicators are missing
  • Challenging hybrid deployment in cloud and on-premise

NiCE SOLUTION

  • Real end-to-end monitoring, including clear dashboards
  • Covers all Office 365 assets, cloud and on-premise
  • Solution offerings exceed required business standards

RESULTS

  • Meaningful key indicators and drill-down options
  • NiCE monitoring beats other solutions tried by far
  • Faster MTTR and better TCO
  • Customer looks into further NiCE monitoring solutions

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